A a laugh generation at SeaWorld San Diego took a terrifying flip for a mother-daughter duo from Arizona.
Salina Higgins tells Fox Information Virtual it began after they determined to experience the Electrical Eel curler coaster all over their July 9 commute.
She stated when the experience were given to the primary “upside down part,” her daughter’s shoulder strap used to be dangling in entrance of her.
“I just so happened to open my eyes, and my daughter started screaming because her strap was dangling in front of her face as we hung upside down,” Higgins stated. “I then grabbed the strap, secured it and held onto it for dear life as we both were screaming until the ride was over.”
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Salina Higgins smiles along with her daughter all over their commute to SeaWorld San Diego on July 9. (Salina Higgins)
She stated the experience used to be over in underneath a little, nevertheless it used to be “the longest 47 seconds of my life.”
Higgins stated then the experience used to be over, she instructed an caregiver what had took place. She felt the caregiver didn’t pull her considerations severely. He stated she next escalated her considerations to visitor services and products.
Higgins stated she used to be instructed to learn the disclaimers posted out of doors the experience. She snapped photos of the indicators, which she supplied to Fox Information Virtual.
One signal reads: “Hold on tight and remain seated with the comfort collar secured at all times during the ride.”
The alternative signifies that the condolense straps are “designed for your comfort only.”
Higgins stated then some back-and-forth with SeaWorld staff, she and her community had been escorted off the constituent through safety.
![](https://a57.foxnews.com/static.foxnews.com/foxnews.com/content/uploads/2024/07/1440/810/Seaworld-Ride-Malfunction-TikTok_003.jpg?ve=1&tl=1)
Salina Higgins took this image of the seat and disclaimer out of doors the Electrical Eel curler coaster at SeaWorld San Diego. (Salina Higgins)
“This was gross negligence by SeaWorld,” Higgins claimed. “Are we going to be scarred for life? No, but I can’t rest easy knowing that this is going on and could happen to someone else.”
Higgins took her tale to social media the place she shared a video, captured through her niece, that she claims displays the year the strap got here leave.
The video has 8.5 million perspectives on social media.
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![](https://a57.foxnews.com/static.foxnews.com/foxnews.com/content/uploads/2024/07/1440/810/Seaworld-Ride-Malfunction-TikTok_004.jpg?ve=1&tl=1)
The signal reads: “Hold on tight and remain seated with the comfort collar secured at all times during the ride.” (Salina Higgins)
Higgins stated she used to be presented detached passes to go back to SeaWorld following the ordeal, in addition to compensation for the tickets she initially bought and sooner or later $1,000, which she stated she grew to become i’m sick.
The California Division of Occupational Safety and Health instructed Fox Information Virtual it’s investigating the incident.
In a remark to an area NBC TV station, SeaWord stated it takes protection very severely, and insisted there used to be now not a security worry all over the experience.
“All rides and attractions, including Electric Eel, are designed, operated and inspected daily in accordance with all applicable standards and manufacturer specifications. The ‘harness’ this family is referencing is called a ‘comfort collar,’ which is intended for the rider’s comfort and is not a restraining device,” the corporate stated.
![](https://a57.foxnews.com/static.foxnews.com/foxnews.com/content/uploads/2024/07/1440/810/Seaworld-Ride-Malfunction-TikTok_001.jpg?ve=1&tl=1)
Salina Higgins stated her community’s consult with to SeaWorld San Diego took a terrifying flip when a strap on her daughter’s seat malfunctioned era they had been driving a curler coaster. (Salina Higgins)
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SeaWorld defined that the lap bar and shin bar are the one restraining gadgets at the coaster, and stated the ones gadgets remained accumulation.
It stated signage on the front of the experience signifies that the condolense collar is “for rider comfort only.”
Fox Information Virtual reached out to SeaWorld San Diego for additional remark, however didn’t straight away listen again.
“There is absolutely nothing ‘comforting’ about seeing the ‘comfort strap’ dangle above your heads 150ft off the ground upside down!” Higgins instructed Fox Information Virtual. “Danger could have come from the metal clasp at the end of the comfort strap coming down and striking my 10-year-old in the face!”